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Book Now

This data protection information is designed to inform you as the visitor and user of the www.coellnerhof.de website (hereinafter referred to as the "website") or the app of the type, scope, and purpose of collection, processing, and use of personal data on this website or the app.
Website provider
The responsible body in terms of the German Federal Data Protection Act (Bundesdatenschutzgesetz; BDSG) and the website provider (service provider) as well as the app provider in terms of the German Tele Media Act (Telemediengesetz; TMG) is
Coellner Hof Hotel & Gaststätten GmbH 
Hansaring 100
50670 Köln
E-Mail: info@coellnerhof.de
Phone: +49 221 16660
 Complete information in acc. with § 5 TMG (imprint)
(hereinafter referred to as the "provider").
The data you enter on our website in order to place a hotel or restaurant booking will be transmitted to us in encrypted format (via HTTPS). This data, the type and scope of which result from the corresponding entry form of the online bookings machine we use, will be collected, processed and used exclusively to establish, perform and implement the contract which arises upon booking.
User account
You can register for a user account on our website or in the app with your e-mail address and the allocation of a password.
Upon successful registration, a user account will be created for you automatically. By registering for the user account, you declare your agreement with the disclosure of the information you provided with the registration. 
In the user account you can see and edit (e.g. cancel or change) all the bookings you have transacted since your registration. You may delete your user account at any time.
Web tracking
This website also uses Google Analytics, a web analysis service of Google Inc. based in Mountain View, USA ("Google"). Google Analytics uses "cookies". These are text files that are saved to your computer that allow your usage of the website to be analyzed. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on a server in the United States.
Google provides IP anonymization (so-called IP masking) and this is activated on this website (by extending Google Analytics by the code "gat._anonymizeIp();"); Google will therefore shorten and therefore anonymize your IP address within the European Union or in another member state of the European Economic Area. Only in exceptional cases will a full IP address be transmitted to a Google server in the USA and be shortened there.
On behalf of the operator of this website, Google will use the information collected through Google Analytics to analyze your use of the website, to compile reports on website activities and to render other services related to the use of the website and of the Internet in general to the website operator. The IP address transmitted by your browser in the context of Google Analytics will not be mixed with other Google data.
You may prevent the setting of cookies by Google Analytics by configuring your browser software accordingly; however, please note that in this case you may not be able to make full use of all functions of this website. In addition, you may prevent collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google and processing of these data by Google by downloading and installing the browser plug-in available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
Furthermore, you can prevent Google Analytics from recording your use of the website by setting an “opt-out cookie” that will prevent your data from being collected during any future visits to this website. The opt-out cookie will be set if you click on the following link: Please click here to complete your objection.
The operator of this website also uses Google Analytics to analyze data from AdWords and the DoubleClick cookie for statistical purposes. If you wish to opt out, please deactivate this function via the ads settings manager (http://www.google.com/settings/ads?hl=de).
You'll find more information on the terms and conditions of usage and data protection of Google Analytics at http://www.google.com/analytics/terms/de.html and https://www.google.de/intl/de/policies/.
Contacting us
When you contact us, the website provider, (e.g. via the contact form or by email) your details will be stored for the purposes of processing your request and in case of follow-up queries.
Embedding of services and contents of third-party providers (e.g. YouTube and Google Maps)
Third-party content such as videos from YouTube or maps from bing (hereafter referred to as “third-party providers”) are included in this website. In order to use these contents, transmission of the user's IP address to the respective third-party provider is technically necessary. This is because without an IP address the third-party providers are unable to send the contents embedded in the website to the respective user's browser. We have no control over whether a third-party provider uses the IP address e.g. for statistical purposes or otherwise.
Minors may not transmit personal data to us without the consent of their parent or legal guardian. We will not in the context of our website collect, process and use any knowingly obtained personal data of minors.
Right to information and right to correction of the user
If requested in writing, the provider shall share with you details of any personal data relating to you which is stored by the provider. In the event of incorrect data, you have a right to correction of your stored personal data.
Please address any complaints, questions or requests for information with regard to collection, processing or use of your personal data to
Coellner Hof Hotel & Gaststätten GmbH
Hansaring 100
50670 Köln